NEW SERVICES:
We’ve Got You Covered
At ContinuEM Urgent Care, our mission is to provide fast, reliable, and affordable medical care when you need it most. We accept both in-network and out-of-network insurances, with a $99 upfront service fee while the remaining balance is billed to your insurance.
Your health is our priority—trust us to be there in your time of need.
Frequently Asked Questions
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Q
What's a service Fee ?
A
We collect a service fee upfront, which covers registration, records updates, management, triage, and coordination. This service fee will be applied toward your total patient responsibility and deducted from your final bill.
Under your health plan, you are financially responsible for:
- Co-payments, co-insurance, and deductibles for covered services.
- Any costs exceeding your plan’s benefit limits.
- All non-covered services as defined by your health plan contract.
If you have any questions regarding your financial responsibility, please contact our office (562-731-3990) for further clarification.
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Q
Do you take insurance?
A
Yes, we accept most major commercial insurance plans including PPOs, some HMOs and Medicare plans. Including: Aetna, BlueCross BlueShield, Cigna, Humana, United Health Care, and Medicare.
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Q
What is my copay going to be?
A
Your copay depends on your insurance coverage. You can contact your insurance company to get the exact cost.
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Q
How do you handle payment without insurance?
A
Our services are affordable for those paying without insurance. Full payment is due at the time of service
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Q
If I come in for an injury due to an auto accident or through worker's compensation, how is that handled?
A
When we bill your insurance for an auto accident or injury on the job, we bill one primary insurance source (not multiple sources). You are ultimately responsible for paying the balance of any charges not covered by the primary insurance source.
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Q
Who do I contact if I have a billing question?
A
Call us at (562) 280-7299 for assistance.
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Q
Is ContinuEM right for me?
A
Next time you have a non-life-threatening condition, skip the Emergency Room Lakewood altogether and come to ContinuEM. Our board-certified staff will provide you with exceptional care at half the cost of your office visit or specialty copay. We also have on-site lab and x-ray services to quickly diagnose your illness or injury to get you back on your feet in no time.
Some of our services include:
Sore throats and strep throat
Rashes, hives, and other skin irritation
Ligament sprains and strains
Cuts and minor surgical procedures
Fractures and breaks
Ear pain, sinus pain, and infections
On-site Labs, MRI, X-Ray, & CAT scan (based on clinical evaluation, medical necessity, availability and insurance eligibility)
Medication Refills
Emergency rooms are overcrowded and expensive. If you're in need of urgent care for a non-life-threatening medical emergency, visit ContinuEM as a time and cost-effective alternative.
Walk-in any time, no appointments are necessary, we accept almost all major insurances without a referral. -
Q
Do you take Medi-Cal?
A
No, unfortunately, we do not take Medi-Cal at this time.